Our Role
This website is an independent information resource about Maximalbet Casino. We explain the four-deposit welcome package, the cashier and the verification steps, but we cannot access Maximalbet accounts. Balance, payment and account issues are handled only by Maximalbet support.
Contacting Maximalbet
- Live chat - available 24/7, first reply usually within about two minutes.
- Email - best for detailed requests and when you want a written record.
Support is in English and there is no telephone line.
Questions Players Ask Most
How long does a withdrawal take? A request first stays pending for up to 48 hours and is processed Monday to Friday. After approval on a verified account, crypto and e-wallet payouts are quoted at 1 to 2 hours, bank transfers at 3 to 10 banking days.
Is there a withdrawal limit? Yes, £5,000 per day. No withdrawal fees are stated.
Which documents will I need? Before the first withdrawal Maximalbet asks for a government-issued photo ID and a proof of address no older than 90 days. More documents can be requested later. Review time is not published, so upload them soon after registering.
What is the minimum deposit? £20 across deposit methods, and £20 for each tier of the welcome package with the codes MAX1 to MAX4.
Can I pay with PayPal? No. Options include Visa, Mastercard, Skrill, Neteller, MiFinity, bank transfer and several cryptocurrencies.
What if my account is inactive? Dormant accounts are charged £5 per month.
Getting a Faster Reply
Contact support from your registered email, state dates, amounts and payment methods, and attach screenshots of any error. Never share your password.